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Performance Pledge

Vision    Guiding Values    Mission Statement

Teaching Unit / Administrative Department Service Item Service Indicators Expected Achievement Rate (%);
Registry Testimonial 3 working days 90%
Academic transcript 5 working days 90%
Request for deferment of study A notification will be sent to the applicant within 7 working days upon receipt of written approval from Academic Units 90%
Declaration for class attendance 7 working days 90%
Declaration for examination 3 working days 90%
Seniors Academy Declaration of attendance/registration 3 working days 100%
Centre for Gaming and Tourism Studies Declaration of attendance/registration 5 working days 90%
Finance Office Receipt of fees Completed within 3 minutes upon submission of all necessary documents 90%
Library Borrower’s card/reader’s card application/lost card replacement 3 working days 95%
Student Affairs Office Assistance to announce job offer information 3 working days 90%
Student locker application Completed within 5 minutes upon applicant confirming the allocation of locker request from the system 100%
Hostel relocation application Result will be announced within 20 working days upon receipt of ‘Letter of Intent’ concerning hostel relocation 90%
School of Languages and Translation Putonghua proficiency test exam notification 5 working days after payment deadline 90%
Campus Maintenance and Development Office Rent/borrow venue application Reply within 25 working days upon receipt of the application 90%
Rent/borrow venue application Payment notice: 2 working days after usage 90%

Contact Us

Unit Name Office Hours Phone Fax Email
Registry Monday to Friday: 09:00-19:00 (853) 8599 6111 / 6103 (853) 2852 3746 registry@ipm.edu.mo
Seniors Academy Monday to Thursday: 09:00-13:00; 14:30-17:45
Friday: 09:00-13:00; 14:30-17:30
(853) 8599 6618 (853) 2870 3463 acs@ipm.edu.mo
Centre for Gaming and Tourism Studies Monday to Friday: 09:00-19:00
Address: Campus da Taipa, Instituto Politécnico de Macau, Avenida Padre Tomás Pereira, Taipa, Macau
(853) 2883 9648 (853) 2883 6321 info@cjt.ipm.edu.mo
Finance Office Monday to Thursday: 09:00 - 17:45
Friday: 09:00 – 17:30
(853) 8599 6106 / 6183 / 6196 (853) 2853 0704 gf@ipm.edu.mo
Library Monday to Friday: 09:00-22:00
Saturday & Sunday: 12:00-20:00

The Library will be closed on public holidays. Details of opening hours during the semester breaks are announced in advance on the Library homepage and also posted at the entrance to the Library.
(853) 8599 6241 / 6708 (853) 2870 2076 library@ipm.edu.mo
Student Affairs Office Monday to Thursday:
09:00-13:00; 14:30-17:45
Friday: 09:00-13:00; 14:30-17:30
(853) 8599 6203 / 6121 / 6463 (853) 2870 6747 sao@ipm.edu.mo
School of Languages and Translation Monday to Thursday:
09:00-13:00; 14:30-17:45
Friday: 09:00-13:00; 14:30-17:30
(853) 8599 6533 (853) 2852 6535 eslt@ipm.edu.mo
Campus Maintenance and Development Office Monday to Thursday:
09:00-13:00; 14:30-17:45
Friday: 09:00-13:00; 14:30-17:30
(853) 8599 6223 / 6499 (853) 2853 0766 dmdc@ipm.edu.mo

 

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