How to effectively evaluate the fulfillment of social responsibilities of Macao’s gaming companies has been a problem that has plagued Macao society for a long time. Since the newly revised Gaming Law in 2022 has written the social responsibility of the gaming companies in Macao into the law, the issue of accurately measuring the social responsibility of Macao gaming companies has become more urgent. Based on the stakeholder management theory and the study of relevant government documents, media reports and disclosures of the gaming companies since the return of Macao, this study proposes a gaming corporate social responsibility measurement model based on stakeholder expectations to effectively evaluate the performance of Macao gaming companies, thus providing a foundation for measurement of the social responsibility of Macao’s six gaming companies. This study proposes a new method for evaluating corporate social responsibility, thus making up for the shortcomings of existing evaluation methods. This study has strong practicality and operability, and provides a more effective tool for Macao government and society to evaluate the performance of social responsibilities of Macao gaming companies.

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This study investigated the responsible gambling perceptions of frontline casino employees of Macao gaming companies, how they identify and respond to problem gamblers, and the intervention barriers that they face in practice. The study used semi-structured questions to conduct multiple rounds of interviews with 49 frontline casino employees from 6 gaming companies in Macao. The thematic analysis of interview data show that most frontline casino employees understand responsible gambling clearly, but a few employees have significant cognitive biases; employees are generally able to identify problem but rarely proactively intervene in their problem gambling behavior. The results revealed that role ambiguity and conflict, fear of offending clients or getting themselves into trouble, fear of misidentification and lack of support, guidance or knowledge were the main barriers to prevent staff from proactively intervening in problem gambling behavior. The study believes that Macao’s responsible gaming policy has certain effects on employee cognition, but with sever difficulties in practical intervention. Strengthening staff training, clarifying the responsibilities and scope of intervention, and improving responsible gambling education for non-local gamblers are recommended to improve the practice of responsible gambling in Macao.

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Due to the unique nature of lottery, the government imposes much stricter regulations on it compared to general industries. Regulatory tools include market access, product access, price, quantity, channels, marketing advertising, and consumer regulation. There are differences in the timing (frequency), participation, gameplay, and attractiveness of different types of lottery tickets. The orderly and healthy development of the lottery industry and the prevention of social problems caused by irrational lottery purchases are the regulatory goals of the current government. The article summarizes a series of government regulatory policies on the mainland lottery market since 2019, analyzes the characteristics of these regulatory tools and their impact on the market. The specific impacts include market changes in guessing lottery, high-frequency fast opening lottery, video lottery, instant opening lottery, and Kino lottery, the trend of younger consumer groups in the market, as well as changes in market share and competitiveness of welfare lottery.

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With the rapid development of information technology, Internet gambling is growing faster. Especially under the COVID-19 pandemic, more gamblers are spending money on the internet, pushing the internet gambling industry to grow faster. This study analyzes the development trend of oversea internet gambling and finds that internet gambling in Europe, North America, and the Asia-Pacific region are developing faster and shows uneven development, mainly due to the differences in laws and regulations. We also summarize the development trend of internet gambling products. It finds that more integration with technology and the user's interactive experience are the future development trends of internet gambling products. The social problems that the development of internet gambling may bring are also raised. We also summarize China's policies on combating internet gambling. Overall, internet gambling may continue to develop at a high speed. Countries worldwide have been alerted to the negative impacts of internet gambling and have strengthened the regulation of internet gambling and the fight against internet gambling crimes. However, there is still a long way to go in the governance of internet gambling.

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Residents, as vital stakeholders in tourism destinations, play a crucial role in shaping tourists’ attitudes and behaviors towards the destination. Therefore, it is crucial for destination management organizations to recognize and acknowledge the role of residents in building the destination brand. By understanding residents’ place citizenship behaviors and categorizing them based on their responses, destination management organizations can effectively tailor their strategies to manage resident involvement. In this study, conducted in Hangzhou and Zhuhai, a survey was administered to gather data from 762 and 320 residents respectively. Latent profile analysis was employed to analyze residents’ place citizenship behaviors. The findings revealed three distinct categories: indifferent, moderate, and champion. The largest proportion of residents fell into the “moderate” category, comprising approximately 50% of the sample, while the “indifferent” and “champion” categories each accounted for around one-fourth. These research findings hold valuable implications for destination management organizations seeking to harness residents’ potential in shaping the destination brand. Recognizing the different categories of residents and their place citizenship behavior enables targeted and customized management strategies. This approach can effectively engage residents as active contributors to the destination’s brand-building efforts.

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Red tourism has been playing a role in patriotism education. However, the question of “how red tourism inspires tourist patriotism” still lacks empirical research support. Thus, based on the emotional evaluation theory, this study develops and tests a conceptual model linking red tourism study activities, awe/pride, patriotism, and revisit intention. PLS-SEM was adopted to analyze the valid questionnaire data. The results indicate that: red tourism study activities positively affect awe and pride; awe and pride positively affect patriotism; red tourism study activities do not directly impact patriotism but inspire patriotism through awe; awe, pride, and patriotism are positively related to tourists’ revisit intention. The findings of this study contribute to the understanding of the generation mechanism of tourist patriotism, which is beneficial to the development of red tourism in China.

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Internationalization is an essential way to improve the resilience of tourism in Hong Kong and achieve its sustainable development. Cultural differences are important factors influencing foreign visitor flows in Hong Kong, but systematic research have not yet been conducted. Based on the international arrivals of 47 major origin regions gathered from the Yearbook of Tourism Statistics issued by the United Nations World Tourism Organization from 2002 to 2018, this study explores the impacts of cultural differences on foreign visitor flows in Hong Kong from the perspective of typology. The results indicate that language differences have a significant inhibitory effect on foreign visitor flows, values differences have a significant positive effect on foreign visitor flows, the effects of religious differences, practical differences, and formal institutional differences are not significant. This study identifies the effects of different types of cultural differences on foreign visitor flows in Hong Kong, which has certain reference value for Hong Kong to better explore the international tourism market.

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“Tourism + Culture & Creativity” are important driving forces for Macao’s sustainable tourism development in the new era. Thus, an in-depth understanding of the major market is of great importance. Based on text analysis, this study employed Python 3.6 and ROST CM6.0 to obtain and analyze 22,334 travel reviews posted by Generation Z travelers on a social media platform. High-frequency vocabularies, sentiment analysis, and association are outlined. The study reveals important information on the sources, channels, and mediums of Generation Z’ s perceptions. The results offer insights into the sustainable development of cultural and creative tourism in Macao, and ideas for government and the industry to develop and design related creative tourism products and experiences.

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Recreational vehicle (RV) tourism, as a new form of tourism, has gradually attracted people’s attention, and more and more tourists choose RV tourism. Unlike RV tourism in Western countries, which has a hundred years of history, RV tourism in China is still in its development stage, and renting a RV to travel has become the first choice of Chinese people. Therefore, RV rental platform has been gradually known to the public providing convenience for travelers. The existence of Chinese RV rental platform provides a strong support for the development of Chinese RV tourism, which not only provides a variety of RV choices for users, but also covers the customization of characteristic tour routes and other services. However, it is inevitable that any new thing will always face some challenges in the development process, and the RV rental platform is no exception. Therefore, this study aims to analyze and discuss the development overview, current situation and existing problems of Chinese RV rental platform, and put forward relevant suggestions for the future development of RV tourism and RV rental platform.

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