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Performance Pledge

Target customers: Public

Service Type Handling Time
1. Course enquiries Immediately
2. Enrolment Within 5 minutes 
(upon completion of enrolment form with supporting documents)
3. Certificate distribution 10 working days 
(only for courses with a duration of 60 hours or less)
4. Admission Notice Within 5 working days from the enrolment deadline
5. Request for Declaration of Participation Within 3 working days 
(Application is only accepted within 3 years from the date of completion of the course)

Office hours:

(except weekends and public holidays)

Monday to Thursday 09:00-13:00,14:30-17:45
Friday 09:00-13:00,14:30-17:30

Enquiries:

Tel (853) 2831 7484
Fax (853) 2830 4416
Address Estrada D. Maria II, Edf. C.E.M. 8° Andar, Macau
Email cec@ipm.edu.mo
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