社會科學學士學位課程（博彩與娛樂管理專業）
(適用於2016/2017學年以前入學的學生)

Bachelor of Social Science in Gaming and Recreation Management

The gaming and recreation programme is a four‐year bachelor degree programme serving those who are working in gaming industry and high school graduates who would like to work in the gaming industry. The contents of the programme include (1)subjects of general studies such as psychology, sociology, interpersonal communication skills, etc. ; (2)subjects of general management such as human resources management, marketing, financial management, etc.; (3) subjects of gaming and recreation management such as casino table games, slot management, casino management, gaming laws and regulations, responsible gaming, recreation management, etc. The programme strives to put balanced focus on both theoretical knowledge and practical skills. The medium of instruction is Chinese (Cantonese or Mandarin) while English is a compulsory second language. In order to meet the needs of working students who have to work on shift, the programme is offered in two parallel sessions. Students may freely choose day or evening session. The graduates may choose to further their studies, start his/her own business or work in gaming and related industries, and the relevant government departments.

Sustainable development of the gaming and recreation industry is an important issue in Macao. As education and training is one of the basic elements to maintain sustainable development, MPI offers a four‐year bachelor degree programme in Gaming and Recreation Management for those who are working in gaming industry and high school graduates who would like to work in gaming industry. The aim of this programme is to nurture and train local managerial staff and to act as a solid foundation of sustainable development of the gaming and recreation industry.

1. Communicate professionally and effectively with various levels of organisational leadership, customers, and team members in a variety of formats including oral, visual, and written.

2. Demonstrate team problem solving skills, quality management for service organisation, and a clear sense of what is required to build effective teams in the hospitality and gaming industry.

3. Define and apply a professional role in effectively organising, planning and controlling physical and financial resources, motivating human resources, and rendering customer‐driven service quality delivery within gaming and recreation industry.

4. Apply current hospitality and casino management guest service concepts and customer loyalty strategies recognised as industry standards.

5. Utilise information and knowledge resources to maximise workplace learning, problem solving, and decisionmaking.

6. Employ the major components of security and surveillance methods to include game protection, asset protection, and fair gaming procedures.

7. Synthesise the changing social, cultural, financial, eco‐political, legal environment in Macao and globally, and advances in gaming studies into organisational strategies and operations.

Subjects of general studies such as psychology, sociology, interpersonal communication skills, etc.

Subjects of general management such as human resources management, marketing, financial management, etc.;

Subjects of gaming and recreation management such as casino table games, slot management, casino management, gaming laws and regulations, responsible gaming, recreation management, etc.

Demonstrate proficiency in the operation, protection, and equipment maintenance of casino table games, and slot machines.

Define and apply a professional role in effectively organising, planning and controlling physical and financial resources, motivating human resources, and rendering customer‐driven service quality delivery within gaming and recreation industry.

Synthesise the changing social, cultural, financial, eco‐political, legal environment in Macao and globally, and advances in gaming studies into organisational strategies and operations.

Communicate professionally and effectively with various levels of organisational leadership, customers, and team members in a variety of formats including oral, visual, and written.

Demonstrate team problem solving skills, quality management for service organisation, and a clear sense of what is required to build effective teams in the hospitality and gaming industry.

Analyse and think critically and present effective justification of recommended actions and persuasive messages with the intention to affect the perceptions of audience and other recipients.

Depending on the purpose of each course’s intended learning outcomes, the teaching methodology employed varies. They can be classified into a mix of the following teaching activities:

• Lecture

• Tutorial

• Assignment

• Group project

• In‐class Q&A discussion and quiz

• Laboratory exercise and coaching

 

One‐way communication which mainly employs lectures, tutorials and illustrations is considered to be effective for theories, concepts, and new knowledge related courses. Two‐way or interactive communication is used in tutorial discussions. In‐class exercise, Q&A discussion and quiz, laboratory exercise and coaching are used to build up logical thought and then analytical work. These teaching methods are and will be used throughout the programme structure as the instructors see fit in delivering expected outcomes of the corresponding programme.