|STUDENT EVALUATION OF TEACHER (SET): EXPERIENCES FROM FOREIGN TRADE UNIVERSITY VIETNAM|
Vo Sy Manh, Nguyen The Anh, Nguyen Thi Thuy Duong
Foreign Trade University Vietnam
Student evaluation of teachers is one of the most important input for all Higher Education Institutions (HEIs) to develop their quality of teaching and learning. Through the mechanism, each HEI knows what is gap between student’s expectation and capacity of academics staff, and closing the gap is the only way to improve quality of academic staff – the most decisive factor to ensure HEI’s quality. Foreign Trade University Vietnam is the most prestigious university in Vietnam in disciplines of economic, law, language, business administration, finances because of excellence students, quality of teaching and learning, and employability of graduates. There are many reasons to explain the reputation and establishing successful SET system is one of the most critical factors. With more than 10 years experiences, the system significantly supported the development of teaching and learning quality within FTU and become best practices for Vietnamese HEIs. From FTU experience, to implement SET system effectively, each HEIs should: (i) have a high commitment from Governance/ Board of Management; (ii) establish SET system involved online and offline as well; (iii) Computerize related activities in SET system; (iv) encourage students to involve the system voluntary; and (v) decentralize the function of the system to each school/ faculty/ division.