Computer Service Centre
   
 
General Information
   
 

Computer Service Centre (CSC) provides computing facilities and services to support the academic, research and administrative endeavors of students, faculties, and staff of the Macao Polytechnic Institute (MPI).

In order to deliver our services in an efficient way, CSC is organized into two working teams operating under the direction of the Department Head, and administrative support of an officer.

 
Computer Service Centre
 
         
 
Administrative Officer
 


 
   
Technical Support Team
 
Applications Development Team
 
 
 
     
   
Helpdesk Counter
     
           

Software Development Team is mainly responsible for:
-
 Central information system development and maintenance;
-
 System analysis and planning;
-
 User support and training

Technical Support Team is mainly responsible for:
-
 Hardware & software evaluation, purchase, installation and maintenance;
-
 Network, Intranet and Internet services administration;
-
 User account management, support and training


  Where to find us ?  
CSC offices are located on the 3rd floor of the administrative building in MPI Main Campus.

CSC Helpdesk Counter provides help and support to all students and staff to resolve computer related issues. CSC helpdesk counter is located in room A201 of the academic building in Main Campus.

Office Hours:
Monday to Thursday
9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:45 p.m
Friday
9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:30 p.m
(Closed on Saturdays, Sundays and Public Holidays)

A201 Helpdesk Counter Office Hours:
Monday to Friday
9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 8:00 p.m
(Closed on Saturdays, Sundays and Public Holidays)

A213 Laboratory Assistants Hours:
Monday to Saturday
9:00 a.m. to 1:00 p.m. and 2:00 p.m. to 10:00 p.m
(Except on Sundays and Public Holidays)

Students / Staff can request service or report computer problems to our centre through the following ways:

1.
Submit service request via web:
2.
 E-mail to:
3.
 Approach CSC Helpdesk Counter at A201, HQ.
4.
 Call our support hotline 8599 6152 during office hours.
5.
 Contact the laboratory assistants at laboratory A213 or call 8599 6147 from Monday to Saturday
( 9:00a.m. to 1:00p.m. and 2:00p.m. to 10:00p.m. except public holidays)